Chatbots News

These highly accurate keywords improve product discoverability within our store. If we look back at the pants above, the image detection engine determined they were khaki-colored. This process created highly accurate and relevant keywords that Shopify uses for search. Let’s apply this image recognition power to the products in our…

The goal of this phase is to extract exact meaning, or dictionary meaning, from the text. Syntax analysis examines the text for meaning by comparing it to formal grammar rules. The sentence “hot ice cream,” for example, would be rejected by a semantic analyzer. Why is Semantic Analysis Critical in…

Customer service is one of the main chatbot retail use cases because this feature makes your service team available whenever the issue arises. Sephora also offers customers the option to resolve their issues through the app, or a customer can click a button to be connected to a live person…